Clear the cache data. To clear the cache data: Open Settings on your device. Then go to Apps and look out for your app “HBO Max”. Next, go to Memory and press the two buttons “Clear Data” and “Clear Cache”. Finally, you could clear the cache. Open the app and check if everything works properly or not. Go to the Max website. Log in to your account if you need to. Select the show or movie you want to watch. Hover your mouse over the show or movie you're watching. Click the Audio and Subtitles button. It's the speech bubble icon in the bottom-right corner of your screen. Under Subtitles, choose the language you want. Closed captions: Select Subtitles, then choose English (US) SDH or Off. Press the Play/Pause button to save your changes. Change appearance of closed captions. To change the caption styling, on your Apple TV go to Settings > Accessibility > Subtitles & Captioning > Style. Here you can adjust the closed captioning font, color, size, and opacity. Activating subtitles on HBO GO is simple: 1. On the TV show or movie page, select the “MENU” icon in the lower right corner of the video. 2. Select “Subtitles” from the list of options. 3. Select “On” and choose the language for your subtitles. 4. The default subtitles for HBOMAX on my Roku TV are bright yellow with no background, so they're extremely difficult to read if the show has any bright colors. I've heard online that they can be customized, but I don't see an option for that anywhere in HBOMAX's settings. When the characters are speaking foreign languages, I don't get any subtitles. I am NOT reffering to Closed Captions which work fine. It worked fine before the switch from HBO Max to Max. I've tried reinstalling the app with no success. Interestingly, and I fast forward or rewind and it shows you the little preview thumbnail, I can see This probably happens 10-20 times in every show. However Shrinking is an even greater offender. The subtitles are just objectively awful. Whenever the term 'raw dogging' is brought up, the Korean subtitle for it is 'trolling'. Now, you might think, well he thinks she's trolling him, but that isn't the joke. Here’s how to do it: Go into the device menu, navigate to “Settings,” then select “Options.”. Find “Preferences” under “Options” and click on “TV Options.”. The following eUxHw.